Terms & Conditions

Introduction

• Aylestone Taxis provide a fast, efficient and reliable service for travel in and around Leicester and the surrounding areas. You can book airport taxis to and from all UK airports as well as seaports. This service includes conventional and special needs taxis and, our drivers are focused, hard working business people that have devoted their skills and time in providing a very important service to our community through Aylestone Taxis.

Terms of Use:

• For all airport collections we will require the flight number and arrival time/terminal in order for us to monitor the flight for any delays etc. We cannot however be held responsible for any misinformation supplied by either the client or our sources of flight information.

• Should you be held up in baggage re-claim longer than 1 hour we ask that you telephone us to make us aware of that fact so we can tell the driver. Any additional parking/waiting is chargeable to the client.

• We will also require a mobile contact number (preferably of the person who is travelling although we understand that this is not always possible). An estimation of the amount of luggage is required on holiday bookings so we can supply the correct sized vehicle.

• NOTE : In certain circumstances beyond our control (e.g. breakdowns etc.) the company reserves the right to supply an alternative vehicle of a similar specification. Prices quoted are the price you pay (subject to any additional parking/waiting charges or deviations from the original booking etc).

• Should a client ‘no show’ the booking the client will be invoiced for the total amount of the fare.

• Cancellation will require a minimum of 12 hours notice prior to the arranged pick up time.