Leicester Royal Infirmary is the busiest hospital site in the city, handling emergency care, outpatient clinics and the Children's Hospital on one central site at Infirmary Square, Leicester LE1 5WW. Parking is limited, the one-way system around the site is awkward, and appointment times do not wait. A pre-booked taxi to Leicester Royal Infirmary removes the two things people find hardest: finding a space, and judging how long to allow.
Where taxis drop off at the LRI
The Infirmary is a large site with more than one entrance, and the right one depends on where you are going — outpatient clinics, the Emergency Department and the Children's Hospital are not in the same place. When you book, tell us the department, clinic or ward. The driver will use the closest entrance, which matters a great deal if you are attending with someone who is unwell, elderly or in pain, or if it is raining and you have a long corridor walk ahead.
For collections, the same applies in reverse. Give us the entrance you will be waiting at and we will meet you there rather than circling the site.
Why pre-booking matters for appointments
Hospital appointments run on fixed slots, and missing one can mean waiting weeks for another. The roads around the Infirmary are at their slowest during the morning peak, exactly when most clinics start. Pre-booking lets us set a pickup time that allows for that traffic, rather than hoping a car is free when you call.
Booking the return at the same time is worth doing. After a long appointment, a scan or a procedure, the last thing anyone wants is to stand outside arranging a ride. If you do not know how long you will be, that is fine — call or message when you are ready and we will send the nearest driver.
Wheelchair accessible and assisted travel
Wheelchair accessible vehicles are available and should be requested at the time of booking so the right vehicle is allocated. Our wheelchair accessible taxi Leicester page covers what to expect. If a passenger needs extra time to board, help with a bag, or a driver who will walk them to the door, say so when you book — it is noted on the job so the driver arrives prepared rather than surprised.
24-hour cover for discharges and visiting
Hospital travel does not keep office hours. We run 24 hours a day, seven days a week, which covers early-morning admissions, late discharges and visiting hours that finish after the buses thin out. NHS staff on shift changes use us for the same reason — the service is there at 5am and at midnight.
Glenfield Hospital and Leicester General
Leicester's hospital care is split across three main sites, and appointments are not always where people expect. We cover all three:
- Leicester Royal Infirmary — Infirmary Square, in the city centre.
- Glenfield Hospital — to the north-west of the city, off Groby Road, with cardiac and respiratory services.
- Leicester General Hospital — to the east on Gwendolen Road, serving the Evington side of the city.
Transfers between the three sites are a regular booking for us, as are journeys from across Leicester and Leicestershire to whichever site your letter names. Fares are fixed and confirmed before you travel, so there is no meter running while you sit in traffic.
Booking a hospital taxi
Book online, call 0116 233 8888 or WhatsApp us. Give us the hospital, the department and your appointment time, and we will work back from it. Every driver is licensed by the council and DBS-checked.